Frequently asked questions about our campsite
Do you have a question? Please check our FAQ. If you cannot find the right answer, feel free to contact us.
In the evening, you can visit Le Bouilloux restaurant at the campsite, where you can enjoy a delicious meal in a relaxed atmosphere. The TheoBar is open daily for refreshing drinks, coffee, ice cream and small snacks. In July and August, you can also visit our pizzeria for pizzas and snacks to take away or eat on site.
There is also a small but practical shop selling basic items, and you can order fresh bread and croissants every day.
The swimming pools are open from 14 May to 14 September 2026, daily from 9 a.m. to 8 p.m. There is a large swimming pool and a children's pool. They are not heated and are not supervised, so parents remain responsible at all times. All appropriate swimwear is permitted.
In July and August, we have an active and cheerful entertainment team that offers a very extensive entertainment programme for children up to about 12 years old. During the day, but also in the evening, various activities are organised, such as crafts, sports and games, mini disco, ghost tours, family game shows and, for example, the children's breakfast, where parents are absolutely not welcome.
The entertainment team is also active in May, June and September, organising enjoyable activities for adults such as live music, a quiz, a walk through the wine region or a wine tasting.
You can find the full programme in the Camping Comfort app.
Yes, you can use Wi-Fi around the reception area, the TheoBar and the sanitary buildings. We are constantly improving the network.
Yes, there are 3 washing machines and 2 dryers that are accessible 24 hours a day. You can pay via the Washin app or the payment terminal. Detergent is included.
Yes, dogs are allowed at our campsite. A maximum of two small dogs per camping pitch and a maximum of one in rental accommodation.
Category 1 dogs are prohibited; category 2 dogs are permitted under strict French regulations. Dogs must always be kept on a leash and are not permitted in sanitary facilities or the swimming pool.
Yes, between 11 p.m. and 7 a.m., quiet hours are in effect at the campsite. We ask everyone to be considerate of each other and to respect the sleep of other guests.
Barbecuing at the campsite is permitted with gas; charcoal is permitted under supervision. Open fires are prohibited. During periods of drought or strong winds, the management may restrict the use of barbecues.
By booking in advance, you are guaranteed a place upon arrival. You can immediately communicate your preferences and wishes, so that your stay is tailored to your liking. This gives you peace of mind, makes check-in easy and ensures that your holiday starts stress-free. What's more, booking early can sometimes be cheaper.
Booking is very easy via our website. Select your travel dates and type of stay, fill in your details and you will receive our confirmation within 24 hours. In the final step, you can choose to pay for your stay directly online.
Yes, indeed. With our 7=6 promotion, you only pay for six nights when you stay for seven. This offer applies to both camping pitches and accommodation. See the offers page for the terms and conditions. If you would like to stay for a month or the entire season, we will be happy to provide you with a suitable quote.
If you wish to book using a discount card, please enter the card number in the comments section and select 'Reservation with ACSI card' at checkout. We will then adjust the price and send you the correct confirmation with the correct price.
Yes, that is possible. If you wish to book more than two accommodations and/or camping pitches at the same time, we will treat this as a group booking. In that case, we recommend that you contact us by e-mail at info@rivesdusoleil.com. The booking is final once we have sent you a written confirmation with a booking number.
You can pay by bank card (except American Express), cash or bank transfer. French guests can also pay with ANCV Chèques-Vacances. VACAF is not accepted.
Until 1 April, reservations can be changed free of charge or cancelled under special conditions, provided that the change or cancellation is communicated in writing. For cancellations made before 1 April, the reservation amount, excluding the reservation costs, will be refunded. After this date, the general cancellation conditions apply. View the full terms and conditions here.
If you are staying on a camping pitch, you can arrive between 2 p.m. and 7 p.m. during the low season, and until 8 p.m. in July and August. Departure is before 11:30 a.m.
For accommodation, arrival is from 3 p.m. and departure is before 10 a.m.
This is possible until 11 p.m., but only if you have arranged this with reception in advance. If your stay has not yet been paid for, you can do so the following morning from 8.30 a.m. onwards.
Some vehicles do not comply with the height or weight restrictions of the bridge. Fortunately, there is a simple detour via Tournus or Mâcon. You can find the full route description on our website or we will be happy to send it to you by email.
A camping pitch is suitable for all types of camping equipment, and in July and August there is a minimum stay of two nights.
A passer-by spot is closer to the entrance and is intended for travellers who are only staying for one night and want to come and go easily.
Our standard pitches are 100 m² on average. If you have a preference for sun, shade or a spot by the water, you can indicate this when making your reservation. We can only guarantee a specific pitch number if you stay for at least a week and pay a surcharge for this. View the rates here.
Most pitches have 10 amps, some have 6 amps. You can check this at reception when you check in.
This is not included and the price varies per accommodation. The number of nights also affects the rate. Please consult the rates for the exact price.
When staying in accommodation, you pay a deposit of €100. This deposit is intended to cover any damage or missing inventory. Upon departure, we will check everything together and you will receive your deposit back, unless there is damage. Please report any problems immediately upon arrival. You can pay the deposit in cash or via pre-authorisation on your credit card.
All our mobile homes are equipped with air conditioning, so you can stay comfortable even on hot days. The Coco Sweet tents come with a fan as standard, and a mobile air conditioner can be added on request. A fan can also be provided in the Le Fleuve tent if desired.
The nearest station is Fleurville – Pont-de-Vaux, 1 km away. From there, you can easily travel to Mâcon and Tournus. There is also Mâcon Centre Ville, where more trains depart for Lyon, Dijon and Bourg-en-Bresse, among other destinations. This station is easily accessible by car and ideal for day trips.
Yes, the reception desk will be happy to assist you and, if necessary, refer you to a pharmacy, general practitioner, specialist or hospital in Mâcon.
Yes, you can use your own kayak, canoe or SUP board on the Saône. However, you are responsible for your own equipment.
Fishing is permitted in the Saône and Reyssouze rivers. You can therefore fish at our campsite in France, provided you have a valid licence. This can be purchased online via www.cartedepeche.fr (AAPPMA FEILLENS-MANZIAT) or from the Pont-de-Vaux Tourist Office.
Fishing is permitted from half an hour before sunrise until half an hour after sunset. Night fishing is prohibited.